Overview: JPEG errors

Broken photo files

Restoring of damaged images

One of the reasons, why it is so hard to recover broken images and why there are so few specialists in JPG repairing, is the big number of possible image errors. These faults vary from file to file and every failure must be treated in a different way.

Sometimes the photo header is corrupt, or the JPG markers are invalid, or there are bit errors in JPEG scan. We offer here a brief overview of the most frequent JPG corruptions.

Bit error in a JPEG scan (Color - Error)

One of the worst problems with photo files are single or multiple bit and byte errors in JPEG scans. In this case a file is for the most part in order, but because of the problems with storage medium or because of transmission errors some pieces of data in the image are wrong.

Such faults are especially hard because JPEG format does not "pardon" any bit errors (at least in the basic version of JPEG, the so-called Baseline). JPEG scans have a feature of sequential compression. This means, a data region in the image file is compressed with the help of data from the previous data region in this file. When a certain piece of data in a JPEG scan is wrong, decoding will result in erroneous data for this data region itself and for all successive data regions in the JPG file. Because the parts of an image are coded horizontally, there appear the so feared faded lines in wrong colour. The image to the right shows a typical photo file with such an error.

We offer:

  • We offer recovery of these errors as a special service. Please visit the following website to learn more: Colors)

Corrupt photo header

A JPG file can be roughly divided into two parts.

  1. JPEG-Header (~ 0.05 percent)
  2. JPEG-Scan (~ 99.95 percent)

If the header of a image file is invalid, the repairing is often impossible. The JPG header contains all the data necessary for decoding a JPG scan. A JPEG header is built in such a way that even a small error makes the whole header invalid. When a header is corrupt, it can still be possible to use a header of a different photo file instead of the original header, provided the photo files are technical similar. Theoretically, a image file achieves its best compression results only if its header is adjusted specially for the image, but the majority of digital cameras do not optimize the header. The reason is: without header optimization the photo compression is faster. If the header is not optimized, the standard header setting, recommended by JPEG (Joint Photographic Experts Group, a united Committee of ISO and ITU-T, which developed the standards JPEG and JPEG 2000), are used.

Here it should be mentioned, that the JPG header makes only 0.05% of the file (see above). So a situation when a header is corrupt and the rest of the photo file is valid is very improbable. This can only happen if a coding program of a poor quality (for instance, the program in the memory of a digital camera) has created a broken header. Because of that such errors still occur.

We offer:

  • We can find broken JPG headers and completely or partially replace a broken header with a header from a sample file.
  • Even when the replacement of a broken photo header is not successful, our staff will try to manually adjust the damaged header.

The thumbnail of a JPEG can be yet seen

We often receive question like this:

"I can yet see the thumbnail of my photo file, but I can't open the file itself."

This Problem is easy to explain. According to JPEG format, a thumbnail of the image is saved in the header of the file to quickly enable preview of the picture. When a digital camera saves the shot picture in the image file, a miniature of this image is saved in the header of the file. This JPEG preview can be shown in the browser or on the camera display without loading and decoding the whole file. Some errors in images result in the situation when the JPG preview can be displayed but the JPG scan itself is invalid. More than that: some digital cameras save even two thumbnails in a file, and a JPEG file has than three images inside. Below we show sections of a typical JPEG file.
A JPG file contains:

  1. JPEG-Header
    • Thumbnail of 160 x 120 pixel
    • Thumbnail of 640 x 480 pixel
  2. JPEG-Scan
    • Original image with the resolution of 2576 x 1932 pixel

We offer:

  • We can recognise thumbnails in every resolution in valid and damaged photo files. These thumbnails will be shown in the list of the recovered photo files.

Incomplete JPEG scan (grey area in the image)

The transmission of images from a digital camera to a computer or to some other storage medium often results in a data failure. If the reason for the failure is a physical defect of the storage medium, a part of the original data can be for ever lost. At the same time it is not possible to view even the rest of the image because graphics software requires a valid ending of the JPG file.

We offer:

  • We determine incomplete JPEG scans and modify the file so that the other graphics programs can open it.
  • Highlight: even when both the beginning and the ending of a image file are missing (i.e. the photo has no header), we can make the rest of the photo visible using a sample file for the restoring.

Comments

We have helped clients with the following issues:

Everytime I click on a photo to view it, it keeps saying 'Unable to open this photo The file may be unsupported, corrupted or damaged'. I want to be able to view my photo's again so I hope this website will help with that.
I recovered photos from quick formatted hard drive but can't view them. Some of the do open with resolution 160x120 instead of the original 2560x1920.
After copying some of my JPG files from SD card to hard disk, they are probably corrupted. They can't be viewed with any picture viewer, so I want to use this software to recover them.
Unfortunately, I can't open my photo files after a recovery of a damaged harddisk. I can't open the images, it only shows the thumbnails of them.
I have corrupted jpg image files after undelete from memory card. It damaged some of our wedding photos.
I formatted my SD Card by accident and now two picture got joint.
Unfortunately, the picture file is shown corrupted after recovering with a data recovery software.
The image file names can be read, but the JPEG file itself can't be opened.
After accidently deletion, I have grey areas in some photos and some images have several images into one image file mixed.
I can't open a number of jpg files from a recent recovery. They appear as thumbnails but they will not open.
I see my image files on flash card, they have normal size, but I can't open them nowhere (PC, camera etc).
'Drawing failed' error is coming while I try to open a JPG file.
Opening a JPEG file with Adobe Photoshop Elements 9 results in the following error message: Could not complete your request because a JPEG marker segment length is too short (file may be truncated or incomplete).
After clone of laptop and reload HD, all JPGs photos taken were colour corrupted.
I have two small JPEG files that will not open.
I can't open my JPEG file. It shows error message 'damaged or unknown file type'.
After deletion by mistake and image recovery, there are gray areas in my images.
My photos have grey sections and I don't know how to recover them.
After copying files from memory card, there are gray areas in my photos.
I have a JPG image of admit card of my exam. It is showing a picture error. I need it urgently recovered.
I have a corrupted picture file that I need to hand in.
Can not open the photo. No image appears in the thumbnail after it was recovered using recovery software.
I accidentaly erased all photos from my PC, tried to recover them, but anythihg I tried was not successfully.
I can´t see whats on the picture.
After recovery, getting no preview available.
Can't open recovered jpg files.
Corrupted pictures after recovering them with recovery software: They show strange looking 'shifted' images.
Only half of the image file is seen when enlarged.
The jpg can't be opened with any software.
I take pictures and then my sd card in my phone did not display them. Keep getting media display error.
JPG files can be opened but are corrupted.
My images are cut or only the half is shown.
I did a photo recovery on my usb but most file are corrupted.
I put some Jpg photos in a pen drive, but this files are now corrupted. I don't have the original files anymore.
Corrupt jpeg file, EOI missing.
I recovered picture files from an formated hard disc and they do not open an a message appears that the JPG files are corrupted.
Some pictures lost the header by copying them.
I cannot open my photo file, it is not valid.
I deleted my photo for mistake, than I tried to recovery them with software like undelete. Some photos that I recovered are not shown at all.
I deleted pictures and recovered them through data recovery software, but all of the pictures were damaged (no image).
Try to repair jpegs after memory card recovery.
I have a JPEG photo which is corrupted.
I formatted my pc and took a backup. Image is unable to open since.
I have some JPG files with invalid image errors.
JPEG images cannot be viewed due to faulty CF card or camera, but the file sizes are normal and I maybe they can be repaired.
I used a 32GB SD-Card for my Camera, some of the photos are corrupt now. Image Size is shown correctly but I'm unable to see the picture.
After data recovery my image files are damage.
Header of jpeg can´t be read.
Copied Files from SD-Card not beeing viewable.
I have some corrupted images with gray areas.
Corrupted image after recovering.
JPG files do not open after data recovery.
Invalid type of photos, cannot open them.
I've clicked this picture from my mobile phone. When I uploaded the picture on my laptop it doesn't show the picture rather it shows the error 'this file appears to be damaged or is too large'. I am not able to open any of these pictures.
The photo appears to be damaged or corrupted.
Deleting pictures form a microSD card - try to recreate them with PC Inspector smart recovery... But unfortunaly they are not readable.
Checking how much can be recovered from undeleted jpg files.
I cant open my jpeg files, always gives error when i try to open.
My pictures can't be read by any program
Some JPEGs are reported as not valid
jpg file doesn´t open, probably damaged
While moving jpg files to a Memory stick, something went wrong and i can't open the files anymore.
i recovered my photos from disk they are corrupted