From 2008 until 2012 we offered the trial access for our product (see Product) completely free. This is not possible any more. Over the years, the request amount grow up in such a way that we needed to extend our bandwidth and server capacities several times. Due to massive server abuse we were forced to abolish the unlimited trial access to our product.
Our specialized JPEG image recovery service is unique in the world wide web. On the one hand, examining damaged JPEG files is a computationally very intensive process. On the other hand we want to offer all customers an easy way to get their images checked by a professional JPEG repair service. To avoid server abuse we use the following process:
- We offer a new low priced recovery credit package for 4.95 Euro: Purchase
- You have full access to our product, 10 recovery credits are already included.
- If recovery is not possible at all, you get the charge back.
When the charge is returned?
- If you have not used any of the 10 recovery credits.
- If no of your examined images can be recovered in any resolution.
- If the Trial period of seven days has not expired.
This is an easy an effective way to avoid server abuse.
Why we have to subtract PayPal fees?
Because PayPal does not allow continuous charge refunds on the same PayPal account. PayPal takes approximately 4 till 10 percent fee. Please have a look at the following calculation for 8 percent:
|You pay:||4,95 Euro||PayPal fee:||0,40 Euro||We get:||4,55 Euro|
|We pay back:||4,55 Euro||PayPal fee:||0,36 Euro||You get back:||4,19 Euro|
If you want to avoid the PayPal fees, please pay per bank transaction.
My images cannot be repaired
Our product is the result of united work of our software developers and our JPEG experts and subject to continuous improvement. It is unique in the world wide web. If your files could not be repaired, they definetely contain no image information any more. In this case, we can't help you further, unfortunately. Please contact us using the following E-Mail address and let us know your Client Number.Please refund