Broken or deleted Memory Cards

Although present on the memory card, sometimes images cannot be viewed with any software because the data carrier is broken or you have deleted the photo files by mistake. Fortunately, if you can´t see the images, this does not mean that they aren´t anymore stored on the memory card! With JPEG experts' knowledge and accumulating years of our experience in image restoring, a restoring could be possible. Please don´t write new data on your memory card or use it in any other way if you want to examine the memory card with us.

Option 1 A: Sending in the memory card by post

We are proud to present you our free of cost service of sending in and analyzing your corrupt or deleted memory card. Please send in your corrupt or deleted memory card to:

You can also see our address at Imprint.

Please add a self addressed, prepaid envelope, so we can send back the memory card. Please send in the card good fixed and padded and don´t forget to write down your e-mail address, so we can contact you after the checking of the card.

Option 1 B: Examining your memory card with our Upload-Server

If your card is not damaged too much, you also can perform a free of cost checking of your deleted or broken JPEG memory card (such as SD-Card, CompactFlash-Card, Sony MemoryStick, XD-Card etc) with VG JPEG-Repair Online. Once downloaded the software you can transmit the card data to our VG Recovery-Server. On the server a deep image examination is performed. After this analysis you can view the restored JPG files and select the photo files you want to be recovered.

Download VG JPEG-Repair Online

Please note: Depening on your network system settings, several problems could occur while using this software. If you have any problems with our software, please contact us via e-mail. We would be glad to be of help.

Using this application gives you the advantage that you don`t have to send in the data carrier via postal way.

VG JPEG-Repair Online needs administrative priviliges during run to get full access to the memory card hardware in RAW mode. The software is written for the Runtime Environment .NET Framework 2.0. If you are using Windows XP, Windows Vista or Windows 7, this Runtime Environment already is installed.